Warranty

Warranty Information

All online jewellery purchases come with a 6 month warranty. This warranty is effective from the date of purchase and covers manufacturing faults and defects in materials. We will offer a repair or replacement once the item has been proven by our team to be faulty.

This warranty does not cover loss, accidental breakage and general wear and tear. General wear and tear includes tarnishing and fading of plated jewellery, and therefore, is not covered by warranty. Any repairs requested after the offered 6 month warranty period will incur repair and postage fees. Repairs required after this date are considered a result of general wear and tear.  Proof of purchase is required for all warranty claims.